It is often with a certain degree in incredulity and skepticism that I get asked what the added value in translation is. “A translation is a translation, right? As long as it´s correct (see my concept of “quality” further down), how could translation A add more value...
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Do they offer other value-added services?
Proactive language providers will find creative ways of making your life easier, and will often offer services related to translation such as: Desktop publishing (DTP). It makes sense to have multilingual websites in HTML, catalogues and brochures in InDesign or...
Is someone keeping an eye on the timeline?
Ask your potential providers what systems they have in place to manage complex translation projects, assign various tasks to different people, and track the progress of each of these tasks. Do they assign a project manager to your project who assumes responsibility...
Who are they?
What may appear online as a professional, experienced company may actually be somebody working out of their home office. Make sure that you work with an experienced, established company with a verifiable track record. Some things are clearly evident at a glance:...
Do they use translation memory?
In the 21st century, technology plays a vital role in creating synergies and enhancing speed and cost-effectiveness in language projects. Translation memories are essentially databases which take advantage of previous translations. New texts are analysed by the...
False friends – standard
"Standard" is a tough word to translate. It means so many different things in English that translators often make mistakes when trying to understand it. In the first place, its meaning as a noun is often quite different from its use an an adjective. A technical...
How do they ensure a flawless translation?
No matter how good a translation is, the review stages are essential for ensuring excellent results. Make sure your linguistic partner doesn’t cut corners here. Several pointers: Find out where translators are located. All languages are in a state of constant flux,...
Do they have professional processes in place?
When efficient processes are implemented, they have a direct impact on the quality of the final result. Efficient project managers coordinate all resources to meet customer expectations and ensure efficiency and cost-effectiveness. Regardless of the quality of a...
How do they select their translators?
You want to work with an agency that has a pool of well educated, highly accurate, committed professionals with a passion for communicating with force and precision in their area of expertise - ask your potential suppliers whether their translators meet the following...
Picking the right supplier
With the emergence of the internet, thousands of freelance translators working from home have opened shop online. There are now tens of thousands of people and companies offering their services over the internet, claiming to offer “high quality”, “prompt” and “low...
